Shipping policy
- Currently, we only ship our products only in India.
-
Most orders are shipped within 10-15 business days. Monday to Friday are considered as business days except for public holidays. It takes 2-3 days for orders to be processed before shipment.
-
Once your order is ready for dispatch we will be sharing the tracking details over WhatsApp or email.
-
Delays in delivery can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.
-
Orders, once confirmed, cannot be cancelled. Please note that a variation of up to 10% in finishing and colour is not considered a defect, as all Navah products are handmade and unique. Each piece may vary slightly, adding to its individuality and charm.
- For custom orders placed via WhatsApp or Instagram, manufacturing will begin only after full payment is received. Once the order is ready, Navah will share a shipment confirmation prior to dispatch.